Terms and Conditions

1. Acceptance of Terms

By accessing and using the Real Estate Portal website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms, you must refrain from accessing or using the platform.

2. Platform Role & No Brokerage Disclaimer

We are NOT:

• A real estate broker or agent
• A developer or builder
• A property owner or seller
• A party to any transaction between users

User Responsibility

All users must conduct their own due diligence, verification, and legal consultation before entering into any property transaction. We strongly recommend:

• Verifying property ownership and legal documents
• Conducting physical property inspections
• Consulting with licensed real estate professionals
• Engaging legal counsel for transaction review
• Verifying all claims and representations independently

3. Definitions

For the purposes of these Terms and Conditions:

• "Real Estate Portal" refers to the platform operated under the brand name "1st-house.com"
• "Platform" or "Service" refers to the Real Estate Portal website and mobile applications
• "User" refers to any individual or entity using our platform
• "Property Owner" refers to users who list properties on our platform
• "Property Seeker" refers to users looking for properties to buy, rent, or lease
• "Listing" refers to property advertisements posted on our platform
• "Content" refers to all text, images, videos, and other materials on our platform
• "We," "Us," or "Our" refers to Real Estate Portal and its affiliates

4. User Accounts

Account Registration

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You may not create multiple accounts or share your account with others
• We reserve the right to suspend or terminate accounts that violate these terms

Account Verification

Property owners may be required to complete identity verification before listing properties. This may include providing government-issued identification and property ownership documents.

5. Property Listings

Listing Requirements

• All property information must be accurate and up-to-date
• Property owners must have legal authority to list the property
• Images must be genuine and represent the actual property
• Pricing information must be current and accurate
• Contact information must be valid and responsive

Prohibited Listings

• Properties involved in legal disputes
• Fraudulent or misleading listings
• Properties that violate local zoning laws
• Listings with discriminatory language or practices
• Properties used for illegal activities

Listing Moderation

We reserve the right to review, approve, reject, or remove any property listing at our discretion. We may also edit listings for clarity or compliance purposes.

6. User Conduct

Users agree to use our platform responsibly and in accordance with applicable laws. Prohibited activities include:

Prohibited Activities

• Posting false, misleading, or fraudulent information
• Harassing, threatening, or abusing other users
• Attempting to circumvent our security measures
• Using automated tools to scrape or collect data
• Posting spam, advertisements, or promotional content
• Violating intellectual property rights
• Engaging in discriminatory practices
• Using the platform for illegal activities

Communication Guidelines

• Maintain professional and respectful communication
• Respond promptly to legitimate inquiries
• Do not share personal contact information in public areas
• Report inappropriate behavior to our support team

Data Usage Restrictions

7. Payments and Fees

Service Fees

• Basic property listings are free for individual property owners
• Premium features and services may require payment
• All fees are clearly disclosed before purchase
• Fees are non-refundable unless otherwise specified

Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

Refund Policy

• Refunds are available within 7 days of purchase for unused premium services
• No refunds for services that have been actively used
• Refund requests must be submitted through our support system
• Processing time for approved refunds is 5-10 business days

8. Intellectual Property

Our Intellectual Property

The platform, including its design, functionality, and content, is owned by Real Estate Portal and protected by intellectual property laws. Users may not copy, modify, or distribute our proprietary content without permission.

User Content

• You retain ownership of content you upload to our platform
• You grant us a license to use, display, and distribute your content
• You represent that you have the right to share all uploaded content
• You are responsible for ensuring your content doesn't infringe on others' rights

Copyright Infringement

If you believe your copyright has been infringed, please contact us with detailed information about the alleged infringement.

9. Disclaimers

Service Availability

• We provide our platform "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We may modify or discontinue services at any time
• We are not responsible for third-party service interruptions

Property Information

• We do not verify the accuracy of property listings
• Property owners are solely responsible for listing accuracy
• We recommend independent verification of all property information
• We are not responsible for property condition or legal issues

User Interactions

We are not responsible for interactions between users, including property transactions, disputes, or any damages arising from user communications.

10. Limitation of Liability

To the maximum extent permitted by law, Real Estate Portal shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from property transactions or user interactions
• Damages caused by third-party services or content
• Any damages exceeding the amount paid for our services

11. Termination

Termination by You

• You may terminate your account at any time through your account settings
• Termination does not relieve you of obligations incurred before termination
• Some provisions of these terms survive termination

Termination by Us

• We may suspend or terminate accounts for terms violations
• We may terminate accounts for fraudulent or illegal activities
• We may discontinue services with reasonable notice
• We reserve the right to refuse service to anyone

Effect of Termination

Upon termination, your access to the platform will cease, and we may delete your account data in accordance with our data retention policies.

12. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Dispute Resolution

• We encourage users to contact us first to resolve disputes informally
• Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.
• The seat and venue of arbitration shall be Bengaluru, Karnataka, India.
• The arbitration proceedings shall be conducted in English.

Jurisdiction

Courts located in Bengaluru, Karnataka shall have exclusive jurisdiction only for matters relating to enforcement of arbitration awards or interim relief.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us: